Privacy policy

Prime Kitchen and Bath (“we”) operates primekitchen.ca from Mississauga, Ontario. This policy explains what personal information we collect, why, and your choices. It is written to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

What we collect

  • Quote requests: name, phone, email, postal code, the service you are asking about, budget band, timeline and your message. We use these only to respond to your request and prepare a quote.
  • Email sign-ups: your email address, the date and time you signed up and the page you signed up from, kept as your consent record under CASL.
  • Website analytics: if enabled, Google Analytics, Google Ads and Ahrefs Analytics collect anonymised usage data. Pages that contain your personal details never load analytics.

How we use it

To reply to you, schedule a measure, send quotes and project updates, and — only with your consent — occasional emails about our work. Every commercial email identifies us and includes a working unsubscribe link that is honoured within ten business days.

Who we share it with

Service providers that process it on our behalf (email delivery, website hosting). We never sell personal information.

Retention and your rights

Quote data is kept as long as needed to respond and for our business records. You can ask what we hold about you, ask for corrections, or ask us to delete it by emailing info@primekitchen.ca.

Contact

Prime Kitchen and Bath, 1645 Sismet Rd, Unit 12, Mississauga, ON — info@primekitchen.ca.

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